The photographer-client relationship
A good photographer at the end of the day would have made you and your bride a very happy couple. A bad wedding photographer Hampshire? Not so much.
It goes way beyond knowing how to use a camera, or how to properly edit a photo or properly compose a creative shot. It goes beyond the gadget he or she brings to the wedding or how sophisticated the equipment are. Someone said that a good photographer should have a website where clients can go through his work and should be active on social media and so on. No doubt, when looking for a good wedding photographer, you look at these things too – work ethic, experience and skill. Unfortunately, or rather fortunately (depending on how you see it), it goes beyond all these.
A good wedding photographer can be trusted. Being able to earn your customer’s trust is a vital skill that is bound to take you places you’ve never been. No matter how fantastic your shots are, your attitude needs to be better otherwise, you will hardly get good recommendations and positive reviews from clients. Mind you, there are countless wedding photographers out there whose skills and experiences can match yours.
Be honest with your clients
When meeting your clients for the first time, portray honesty. Alongside a good portfolio, it is what I will always look out for. Let your clients know that you cannot do the job if you feel it is not favourable and tell them why. If you have another job elsewhere on that particular day and you will not be able to meet up or make it to the venue in time, let them know.
You will meet your clients way before the wedding date. Your first impression matters. A lot. Clients generally understand that it is difficult figuring people out – you can easily see how good or skilful wedding photographers Hampshire like http://www.mooreandmoorephotography.co.uk/are by going through their social media pages and portfolio. But how dependable and trustworthy he or she can be is a different story entirely. Clients are aware and trust me, they are watching out for this. And if the couple feels you are being dishonest at some point, that may very well be the end of that opportunity. You have to present yourself as an open, transparent book with nothing to hide pertaining to your job.
Ensure your customers understand what you say or intend to do. Don’t intentionally skip sketchy details. If you will be providing a written contract, which you should do, use direct, simple and clear statements that pass across the message effortlessly.
I for one, will not hire wedding photographers Hampshire who cannot make me smile even just a little. Humour is not taught. As a wedding photographer, you can’t afford to be closemouthed. Unfortunately, you have to talk or learn how to talk. You will obviously talk more than the number of shots you will take; what you say should be directed at elating your clients and their guests because you have to capture those raw, pure, joyful emotions. If you don’t have good vibes around you, the people in your photos will most likely be flat and dull and your photographs will be no better. A lot can happen at the wedding and you will have no control over the situation – the couple’s car might break down or rain might decide to wet the day. What you can control is the joy you put on people’s faces as they smile for the camera.